Balance Business Services LLC

Last Updated: February 4, 2026

1. Introduction

Balance Business Services LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services, including SMS messaging, email communications, appointment scheduling, and customer support.

By using our services or opting into our communications, you agree to this Privacy Policy and our Terms and Conditions.

2. Information We Collect

Contact Information

We may collect your name, email address, phone number, and mailing address when you submit forms, request information, book appointments, or otherwise provide it to us.

Communication Data

If you opt in, we collect records of your consent, messaging preferences, and opt-out activity related to SMS and email communications.

Usage and Device Information

We may collect information such as IP address, browser type, pages visited, and interactions with our website using cookies, pixels, or analytics tools.

Service and Appointment Information

If you use our services, we may collect information related to appointments, inquiries, and service delivery.

3. How We Use Your Information

Provide requested services and customer support
Send appointment confirmations and reminders
Send SMS and email messages you have explicitly consented to receive
Improve our website and service performance
Maintain compliance records related to consent and opt-outs
Protect our business, clients, and systems

4. Cookies and Tracking Technologies

We use cookies and similar technologies to improve user experience and analyze website traffic. You may control cookies through your browser settings. Some features may not function properly if cookies are disabled.

5. How We Share Your Information

We do not sell your personal information.

We do not share mobile phone numbers, SMS opt-in data, or consent information with third parties or affiliates for marketing or promotional purposes.

Service Providers

We may share information with trusted vendors that help us operate our services (such as messaging platforms, scheduling tools, and customer support systems). These providers may only use information to perform services on our behalf.

Legal and Security

We may disclose information if required by law or to protect the rights, safety, or security of Balance Business Services LLC or others.

Required Non-Sharing Clause

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

6. Your Choices

SMS Opt-Out

You may opt out of SMS messages at any time by replying STOP to any message. After confirmation, you will no longer receive SMS messages unless you opt back in.

Email Opt-Out

You may unsubscribe from email communications using the unsubscribe link included in our emails.

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is 100% secure.

8. Children’s Privacy

Our services are not intended for children under 13, and we do not knowingly collect information from children.

9. Updates to This Policy

We may update this Privacy Policy periodically. Updates will be posted with a revised “Last Updated” date.

10. Contact Us

Balance Business Services LLC
26 Pearl St Ste 13-14-15
Norwalk, CT 06850

📞 (203) 939-7818
📧 smallbusinesssvcs@gmail.com
🌐 www.gpbalancebusiness.com